For faster delivery, choose 'Air 3-5 days' as your shipping method. We normally ship Tuesday and Thursday, excluding major Holidays. You must order before 9:30am PST for expedited delivery. Additional shipping charges apply. Go ahead and place your order, we will not ship until we have contacted you and obtained your approval for the grand total.
If during package transit, you request your package to be routed to a shipping address other than the address on the original order, there will be an additional $5.00 charge to cover carrier costs.
We can't guarantee delivery by a specific date, especially if you are requesting something like 3-day delivery to Australia!
Call 800-867-2643 if you have questions about expedited delivery.
To receive a copy of your order by email, enter a valid email address in the 'Email me a copy of my order' box in the checkout screen. Remember, we will NEVER sell or share your email with anyone, and we will NEVER send you promotional information unless you check the box that gives us your consent to do so! You can also call us after you have submitted your order.
Shipment Confirmation and Tracking
At checkout, enter a valid email address in the 'Email me a copy of my order' box and we will provide shipment and tracking information by email whenever possible. You can always call 800-867-2643 to obtain tracking information.
Estimating Delivery Time
Shipments of under 10 pounds destined for residental, rural, PO Box, APO and FPO will be usually be delivered via US Postal Service 'Smart Post'. All others will normally be delivered via FedEx.
We normally ship Tuesday and Thursday, excluding major Holidays. Unless you choose otherwise, orders are shipped Ground Service and usual delivery times are: West Coast 3-6 days, Midwest 5-9 days, and East Coast 7-12 days.
Of course, everything changes in December. To get exact information about estimated December deliveries, click here.
If you are sending a gift and you KNOW your gift is going to be late, click here to find out about our 'Late Gift Alibi' Service.
Alibi Service for Procrastinators
If your gift is going to be late, let us take the blame! Just use the “Comments” section of our order form to specify, "I need an alibi". We will then include the following note with your gift:
Dear Sir or Madam,
We are sorry but a malfunction in our shipping system delayed the delivery of your package. Please accept our apologies if the package did not arrive in time for a special occasion.
Touch of Oranges.
There is no charge for this service.
We accept Visa, MasterCard, American Express, Discover, Checks and Money Orders. If you pay by check or money order, send your payment to: Touch of Oranges
P.O. Box 2210 Cottonwood, CA 96022, and make sure to include your order number and phone number! We do not offer COD payments.
When will you charge my card?
Our policy is to charge your card the day your order ships.
What will I see on my credit card statement?
The charge will be labelled 'IIVUS Marketing', the parent company of TouchOfOranges.com, BringItOnCleaner.com, and ProTectShieldSealant.com.
Shipping Hazardous Materials
Because of chemical components Restor-A-Finish and Citrus Shield paste wax can only be shipped Ground Service. Ground Service does not deliver to P.O. Boxes, APO’s, Alaska, Hawaii, or Internationally. For International shipments, we would be happy to ship the item Ground Service to a 'Freight Forwarder' within the Continental United States. You would use the 'Freight Forwarder' to forward the International shipment to you.
Save Money by Subscribing to our Newsletter
To save 10%-15% or more on your next order, subscribe to the Touch Of Oranges Monthly Newsletter. Click here for more information.
Delivery in time for Christmas?
If you KNOW your gift is going to be late, click here to find out about our 'Late Gift Alibi' Service.
In the Continental US, to ensure delivery before the 25th of December, use the following guidelines:
- Gift Certificates (delivered by email) will arrive in time as long as you order by the 23rd.
- If today's date is before Dec 16, all delivery methods will arrive in time.
- If today is Dec 17 or later, select "Air" delivery to ensure delivery before December 25.
You may also want to consider giving one of our electronic Gift Certificates, which are delivered via email within 24 hours of placing your order.
- If today is Dec 25, your order will NOT arrive in time. You may wish to consider purchasing this item for yourself.
Still have questions? Call 1-800-867-2643!